This document sets the rules for accessing the StawkiBet platform, the terms of use of the gaming services, the order of financial operations and the interaction between the player and the operator. Registering an account and using the site mean unconditional agreement with all clauses of these Terms. The operator may change the document, always notifying players by email or via the personal account 14 days before the new version takes effect. Continued use of the service after that is equated with automatic acceptance of the changes.
Legal status of the user and access to the service
Access to the platform is open only to adult individuals under the laws of the country of citizenship or permanent residence. For citizens of Ukraine and Russia the minimum age is 18. The player themselves checks the legality of taking part in gambling in their jurisdiction and is fully responsible for complying with local laws. The platform is not liable for their violation. For citizens of countries where online gambling is banned at the federal level (USA, France, the Netherlands, Australia), access is blocked automatically by IP address and geolocation data.
Age restrictions and legal compliance
By registering, the player confirms they are already 18 or older — under the age norms of their jurisdiction. The operator may at any time request documents confirming age (passport, driving licence, ID card). Refusing to provide them or inaccurate age data leads to an immediate account block with confiscation of the balance under the Curacao eGaming licence requirements. The player must comply with the laws of their country regarding the legality of online games. If access is detected from a territory where online gambling is banned, the account is blocked with no right to restore it.
Mandatory acquaintance with the rules
Registration, a deposit or launching any game automatically mean full acceptance of all clauses of the Terms — no separate signature is needed. Not knowing or carelessly reading the rules does not remove responsibility for breaking them. The operator may stop serving a player who breaches any clause, with a written notice to email 7 days in advance. For serious violations (fraud, bots, money laundering), a block is possible instantly and without warning.
Creating an account on StawkiBet
Registration requires accurate contact data: a valid email, a phone number in international format, and a first and last name as in your documents. The password must be at least 8 characters, with uppercase and lowercase letters and digits for basic security. The account currency (UAH, RUB, USD, EUR) is chosen at registration and cannot be changed after the account is created. To activate the account you must confirm the email via a link from a message that arrives within 5 minutes. Without email confirmation, only viewing games in demo mode is available — no deposits or real-money bets.
Accuracy of information entered by the user
All data at registration and in the profile must be genuine, current and belong to the account owner. Someone else's documents, fake emails, virtual phone numbers and temporary-mail services to bypass verification are forbidden. The operator may at any time request additional documents to confirm identity, especially before large withdrawals (over UAH 50,000 or the equivalent). If inaccurate data is found, the account is blocked and deposits are returned minus bonuses and winnings received before the violation was detected.
Uniqueness of the profile
Each player may have only one account. Registering several profiles for multiple welcome bonuses or to bypass limits is treated as multi-accounting and is punished by blocking all detected accounts. The automatic system looks for matches by IP, browser cookies, device fingerprints, payment details and KYC documents. If multi-accounting is suspected, the security service may request video verification with documents and face shown in real time.
Access protection and responsibility for actions in the account
The player is fully responsible for keeping the login and password safe. Any action after a successful login is considered the account owner's action — regardless of who was actually at the device. The operator does not compensate losses from unauthorised third-party access due to a weak password or the absence of two-factor authentication. We recommend enabling 2FA via Google Authenticator or SMS codes in the security settings. If data compromise is suspected, you must change the password immediately and notify support to temporarily block the account.
Identity verification procedures (KYC)
Identity verification is a mandatory Curacao eGaming licence requirement to counter money laundering and terrorism financing. The KYC (Know Your Customer) procedure starts automatically at the first withdrawal request over UAH 10,000 or the equivalent, and also by the security service's decision in case of suspicious activity. The player must upload scans or photos of documents via the "Verification" section in the personal account within 72 hours of the request. Withdrawal is frozen until the check is complete, which takes 24 to 72 hours depending on the completeness of the data.
Initial data confirmation
The basic verification level requires an identity document (passport, ID card, driving licence) where all four corners, the photo, full name, date of birth and document number are clearly visible. The image must be colour, without cropped edges, at least 300 DPI. Additionally, proof of address may be needed — a utility bill, bank statement or tax return no older than 3 months. To confirm a payment method, upload a photo of the bank card with the middle digits hidden (only the first 6 and last 4 visible).
Additional checks in certain cases
Enhanced verification may be needed for withdrawals over UAH 100,000 or the equivalent, suspicious betting patterns, use of VPN or several payment methods from different countries. It includes a video call with a security specialist — showing documents in real time and answering control questions about the source of funds. A proof of income from your employer, a 3-month account statement or a tax return may be requested. Refusing enhanced verification blocks withdrawals — with only deposits returned, without winnings.
Financial operations and settlements
Top-ups go through the methods in the "Cashier" section of the personal account: a minimum of UAH 100 or the equivalent, with no maximum limit. The casino charges no fee, but payment providers may apply their own charges under their tariffs. Deposits are credited instantly for cards, e-wallets and cryptocurrencies — after the required number of network confirmations. Withdrawal is available only to the method used for the deposit, under the AML (Anti-Money Laundering) policy. If you topped up with several methods, the withdrawal is split between them in proportion to the amounts deposited.
Bonus policy and additional rewards
Each bonus has its own terms published on the promotion page; by activating a bonus the player accepts them. Wagering (the playthrough requirement) shows how many times the bonus amount must be turned over before the winnings can be withdrawn. The maximum bet during wagering is UAH 25 on slots and UAH 125 on table games; exceeding it voids the bonus and winnings. The bonus validity period is stated in the terms and counts from crediting to the bonus account. Un-wagered bonuses are written off after the period ends, with no way to restore them.
Game rules and responsible behaviour
Each game has its own mechanics, payout rules and bonus features — they are described in detail in the "Information" or "Paytable" section right in the interface. You must read them before betting for real money. The results of all games are determined by a random number generator (RNG) certified by independent labs eCOGRA and iTech Labs. The operator technically cannot influence the outcome of spins, card deals or other events after "Spin" or "Bet" is pressed. Attempts to influence the result via bugs, exploits or third-party software lead to an account block with confiscation of the balance.
Randomness of results and RNG
All slots, table games and video poker run on certified random-number generation algorithms audited monthly by independent test labs. Each game's RTP (Return to Player) is published in the information section and matches the value stated by the software developer. A short-term deviation of actual RTP from the stated one is the normal effect of variance, not manipulation by the operator. You can request your round history in CSV format from support and check the statistics yourself.
Prohibited actions and fraud
Bots, automated scripts and any software that places bets without manual command entry are strictly forbidden. Collusion between players in live games or poker rooms for an unfair advantage is treated as fraud. Exploiting bugs, errors in bonus crediting or technical failures for profit leads to confiscation of winnings and an account block. Money laundering through minimum-bet deposits and instant withdrawal is forbidden and tracked automatically by the anti-fraud system. In case of suspicious transactions, the operator must notify the licensing body and law enforcement as required by AML.
Site use and technical requirements
Access to the platform is possible in current browser versions Chrome 90+, Firefox 88+, Safari 14+, Edge 90+ with JavaScript and cookies supported. Mobile devices must run iOS 12+ or Android 6+ for the adaptive version to display correctly. Outdated browsers or OS may cause game failures, payment errors or the inability to load some features. The operator is not liable for technical problems caused by equipment that does not meet the minimum requirements. The recommended internet speed is 5 Mbps or more for stable live-casino operation with HD streams.
Access restriction and account suspension
The operator may temporarily or permanently block an account without warning for serious breaches of the Terms. A block is accompanied by an email stating the reason and the option to appeal within 30 days. A player may also enable a temporary block themselves via the "Responsible gaming" section to control activity — for 24 hours to 6 months.
Changes to the Terms and Conditions
The operator may change this document at any time — to meet new regulator requirements, strengthen player protection or optimise processes. Players are notified of material changes at least 14 days before they take effect. The updated version is published on the official site with the date of the last edit at the top of the document. Continued use of the platform after that automatically means agreement with the new rules. If you disagree, you may close the account and withdraw the remaining funds within 30 days of the update notice.
Contact information and how to get in touch
Questions about the interpretation of individual clauses of the Terms can be sent to [email protected] — a reply usually within 72 hours. Complaints about the platform's operation, disputed financial operations or an account block are handled under the official procedure — via the form on the site or the email [email protected]. A reply to a complaint is given within 14 business days with a detailed explanation of the operator's position and possible ways to resolve it. If the decision did not satisfy you, you may turn to the licensing body Gaming Services Provider N.V. via the official portal disputes.gamingcuracao.com for independent arbitration.
